RETREAT terms & conditions

1. OPERATING ENTITIES & SCOPE OF AGREEMENT

1.1 Co-Operating Entities: These Master Terms & Conditions (‘Master Terms’) govern all retreats, workshops, trainings, and travel experiences hosted or co-hosted by Sage & Crown Wellness in collaboration with its sister company Jtown Hot Yoga (collectively, ‘the Company’). By registering, submitting a deposit, or making any payment for any event, the participant (‘Participant’) agrees to be legally bound by these Master Terms.

1.2 Contact Person: Official communications, general inquiries, and legal notices regarding these Master Terms or any associated event should be directed to stephanie@jtownhotyoga.com.

2. PROGRAM-SPECIFIC POLICIES & HIERARCHY

2.1 Incorporation: Each event is subject to specific financial, payment, and cancellation rules set forth in its individual Payment & Cancellation Policy (e.g., Costa Rica Retreat Policy, SomaThai Level 1 Training Policy). These Master Terms are incorporated by reference into all program-specific policies.

2.2 Hierarchy of Terms: In the event of an explicit conflict regarding payment deadlines or refund percentages between these Master Terms and a program-specific policy, the terms of the program-specific policy shall prevail for that financial matter. For all other legal, liability, health, arbitration, and behavioral matters, these Master Terms control.

3. REGISTRATIONS, PAYMENTS & NO-REFUND POLICY

3.1 Non-Refundable Deposits: All initial deposits required to reserve a spot for any retreat or training are strictly non-refundable and non-transferable under any circumstances.

3.2 Strict No-Refund Rule: Unless explicitly stated otherwise in a program-specific policy, all payments made toward a retreat or training are non-refundable. Late payments may result in forfeiture of reservation without refund.

3.3 Travel Insurance Requirement: Due to the strict non-refundable nature of all bookings, the Company strongly advises all Participants to purchase comprehensive travel insurance covering trip cancellation, medical emergency, interruption, and baggage loss.

4. CHANGES, RESCHEDULING & FORCE MAJEURE

4.1 Event Modifications: The Company reserves the right to make reasonable itinerary, schedule, venue, or instructor adjustments prior to or during the event as necessary for safety or logistics.

4.2 Force Majeure: If an event is cancelled or rescheduled due to acts of God, extreme weather, government restrictions, pandemic, travel advisories, or other force majeure events, the Company will offer credits or rescheduled dates. No cash refunds will be issued.

5. SPECIALTY TRAINING CONTINGENCIES & AUTOMATIC CONVERSION

5.1 Instructor Contingency: Specialty programs (such as the SomaThai Level 1 Training) may include specific instructor contingency provisions. In the event the primary instructor (e.g., Sarah Seely) is unable to lead the training, registrations automatically convert to participation in the concurrent general retreat (e.g., Jtown Costa Rica Retreat) at the same pricing tier, with reserved venue capacity.

6. ROOMMATE & OCCUPANCY MODIFICATIONS

6.1 Occupancy Adjustments: Requests to change room categories, occupancy levels, or roommate assignments must be submitted in writing to stephanie@jtownhotyoga.com. All adjustments are subject to room availability and are not guaranteed. Changes resulting in single occupancy may incur additional room charges.

7. TRAVEL DOCUMENTATION & INDIVIDUAL RESPONSIBILITY

7.1 Passports & Visas: Participants are solely responsible for securing valid passports (with at least 6 months validity remaining prior to travel), entry visas, immunization records, and personal travel logistics.

8. HEALTH, SAFETY & ASSUMPTION OF RISK

8.1 Physical Condition & Assumption of Risk: Participants warrant that they are in good health and physically capable of participating in yoga, movement, and retreat activities. Participants voluntarily assume all risks of personal injury, illness, or property damage.

8.2 Liability Release: Participants release and hold harmless Sage & Crown Wellness, Jtown Hot Yoga, their owners, instructors, and agents from any and all liability or claims arising from participation, except in cases of gross negligence or willful misconduct.

9. MEDIA & PHOTOGRAPHY RIGHTS

9.1 Media Release & Opt-Out: The Company reserves the right to capture photographs, audio, and video during events for promotional purposes. Participants wishing to opt out must submit a written request to stephanie@jtownhotyoga.com prior to the event departure date.

10. GOVERNING LAW, DISPUTE RESOLUTION & ARBITRATION

10.1 Governing Law: These Master Terms and all associated event contracts shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania.

10.2 Binding AAA Arbitration & Class Action Waiver: Any dispute, controversy, or claim arising out of or relating to these Master Terms or any retreat/training shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in Montgomery County or Philadelphia, Pennsylvania. Participants explicitly waive any right to participate in class actions.

11. CONTACT & COMMUNICATIONS

11.1 Contact Email: All notices, requests, opt-outs, or legal inquiries regarding these Master Terms should be sent to stephanie@jtownhotyoga.com.